Refund and Returns Policy

Thank you for choosing to shop with us!. We appreciate your business and want to ensure that you have a satisfying shopping experience. Please take a moment to review our return and refund policy.

1. Return Policy
We understand that there may be instances where you need to return a product. Our return policy varies based on the type of product you have purchased:
1.1 Non-electronic Items:
We accept returns on non-electronic items within 7 days of the purchase date.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Please contact our customer service team at [info@xpertztech.com] to initiate the return process.
1.2 Electronic Items:
Unfortunately, we do not accept returns or offer refunds on electronic items.
All electronic items are covered by the manufacturer’s warranty. Any issues with the product should be addressed directly with the brand’s customer service.

2. Warranty Information
All electronic items sold on our website come with a manufacturer’s warranty. The terms and conditions of the warranty are provided by the brand. If you encounter any issues with your electronic item during the warranty period, please contact the brand’s customer service for assistance.

3. Refund Policy
As mentioned above, we do not offer refunds on electronic items. Refunds are only applicable to non-electronic items returned within the specified time frame and meeting the outlined conditions.

4. Cancellation Policy
Orders for electronic items cannot be canceled once they have been processed. For non-electronic items, please contact our customer service team as soon as possible if you wish to cancel your order.

5. Contact Information
If you have any questions about our return and refund policy, please contact us at:
Email: [info@xpertztech.com]

By using this website, you signify your acceptance of these Terms & Conditions, Privacy Policy & Return Refund Policy. If you do not agree to these terms, please do not use our website.